sureshuppara | 2020-12-23 19:14:15 UTC | #1
Hi, I am trying to send multiple auto replies. I have got all list of waiting interaction email address from data action. Trying to send auto reply to each email address by iterating through loop.
It is always sending auto reply to only one interaction. Could you please help ? Here is my configuration.
Jerome.Saint-Marc | 2020-12-27 15:47:26 UTC | #2
Hello,
The Send Auto Reply action is limited to one reply per conversation. See here for more info: https://help.mypurecloud.com/articles/send-auto-reply-action/
Regards,
sureshuppara | 2021-01-08 18:03:31 UTC | #3
Thanks for your help Jerome.
system | 2021-02-08 18:03:34 UTC | #4
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