htruong | 2019-02-26 15:53:18 UTC | #1
I'm having issues retrieving employerInfo via python API. All other EXPANDs via get_user work aside from employerInfo.
request: get_users(id=<id>, expand=['biography', 'employerInfo', 'groups', 'certifications', 'profileSkills'])
response: HTTP response body: {"status":500,"code":"internal.server.error","message":"An unexpected error was encountered which prevented it from fulfilling the request.","details":[],"errors":[]}
I can see data in the purecloud UI, but don't see anything in the employerinfo field on the generic getusers without any expands. When I add in the expand='employerInfo' it breaks.
Any thoughts on if this is a backend or API issue, vs something on the client end?
tim.smith | 2019-02-26 16:04:35 UTC | #2
Please open a case with PureCloud Care. 5xx errors cannot be investigated via the forum.
system | 2019-03-29 16:04:38 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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