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Empty response from bulk get contacts by contact list ID

  • 1.  Empty response from bulk get contacts by contact list ID

    Posted 06-05-2025 18:15

    mkarwicki | 2019-07-04 08:11:20 UTC | #1

    I don't know why but I get empty response when I try to get contacts list from PureCloud API (both on api-explorer and on server through Client Credentials)

    The endpoint I use is: /api/v2/outbound/contactlists/{contactListId}/contacts/bulk

    I have tested it with contact list that have like 100 up to 1000 contacts and it is always empty success response (200).

    If I query for a specific contact in a contact list I through: /api/v2/outbound/contactlists/{contactListId}/contacts/{contactId} Data of a contact is in the response.

    Does any one of you have the same issue? Or am I doing smth wrong?


    tim.smith | 2019-07-05 18:08:41 UTC | #2

    POST /api/v2/outbound/contactlists/{contactListId}/contacts/bulk will return the contacts that are specified in the request body. Be sure that you're providing valid contact IDs for the list you're requesting. If a contact ID in the request doesn't exist in the contact list, it will be ignored (not throw an error). If none of the requested IDs are in the contact list, the result will be an empty array.


    system | 2019-08-05 18:08:44 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 5492