MINNELLYJAKELINELU | 2018-12-18 20:01:10 UTC | #1
I want to download the recordings that are made on a specific day, but sometimes when it is already downloading, one of the conversations returns a 404 error and the other conversations after that also return the same error, is there a way for the other files are downloaded correctly ?.
tim.smith | 2018-12-18 20:20:03 UTC | #2
PLEASE provide the context ID as text in the future. Transcribing GUIDs from a screenshot is an unnecessary step.
The tracing for that request shows that there are no recordings for the requested conversation. If you believe that is incorrect, please open a case with PureCloud Care to investigate.
system | 2019-01-18 20:20:05 UTC | #3
This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.
This post was migrated from the old Developer Forum.
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