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Error creating queue, as Q name is currently in use by another queue

  • 1.  Error creating queue, as Q name is currently in use by another queue

    Posted 06-05-2025 19:34

    Nishant_Tank | 2023-08-28 19:08:45 UTC | #1

    Hi I am getting an error while creating a new Q. Error message says:

    *Error: Failed to create queue <Q name>: API Error: 400 - Queue name '<Q name>' is currently in use by queue <Queue Id>. * with module.queues.genesyscloudroutingqueue.<Q name>

    Has anyone else experienced this? If yes, how did you get a resolution to it?

    Regards Nishant Tank


    charlie.conneely | 2023-08-29 09:29:28 UTC | #2

    Hi Nishant

    It looks like terraform is failing to create the queue because one already exists in your org with that name. Each queue name must be unique. Renaming the queue in your terraform configuration file should fix this problem.

    -Charlie


    system | 2023-09-28 09:30:08 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

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