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Error in /api/v2/billing/reports/billableusage

  • 1.  Error in /api/v2/billing/reports/billableusage

    Posted 06-05-2025 19:20

    vkandivalikar | 2019-07-31 06:02:20 UTC | #1

    I keep getting the following error when trying to get the billable usage.

    { "status": 500, "code": "internal.server.error", "message": "Cannot read property 'enabledProducts' of undefined", "contextId": "25d55b03-91fd-4473-b57f-68124d0b3e45", "details": [], "errors": [] }

    Is something wrong with the API?


    Jason_Mathison | 2019-07-31 13:47:02 UTC | #2

    I reproduced this with a test org and sent a note to the development team. If you want to keep track of the status of this issue ( SD-7409 ) please open a ticket with customer care.

    --Jason


    tim.smith | 2019-07-31 13:46:02 UTC | #3

    For anyone reading this later, all 5xx errors must be reported via PureCloud Care to be investigated.


    system | 2019-08-31 21:10:35 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 5674