Legacy Dev Forum Posts

 View Only

Sign Up

Error when getting data from API - Conversation detail

  • 1.  Error when getting data from API - Conversation detail

    Posted 06-05-2025 19:06

    Eduardo_Solano | 2018-07-20 16:14:56 UTC | #1

    Hello

    Im executing this function:

    https://developer.mypurecloud.com/api/rest/v2/conversations/index.html#postAnalyticsConversationsDetailsQuery

    and applying a conversation filter for: purpose=acd, then i receive the next error:

    This is the body:

    { "interval": "2018-07-20T05:00:00.000Z/2018-07-21T05:00:00.000Z", "order": "asc", "orderBy": "conversationStart", "paging": { "pageSize": 25, "pageNumber": 1 }, "conversationFilters": [ { "type": "or", "predicates": [ { "type": "dimension", "dimension": "purpose", "operator": "matches", "value": "acd" } ] } ] }

    response:

    { "readyState": 4, "responseText": "{\"status\":400,\"code\":\"bad.request\",\"message\":\"Dimension purpose is not yet supported. Allowed dimensions include [organizationId, conversationId, conversationEnd, divisionId]\",\"messageParams\":{},\"contextId\":\"d400c54c-e782-4aaf-aada-80621a4273e3\",\"details\":[],\"errors\":[]}", "responseJSON": { "status": 400, "code": "bad.request", "message": "Dimension purpose is not yet supported. Allowed dimensions include [organizationId, conversationId, conversationEnd, divisionId]", "messageParams": {}, "contextId": "d400c54c-e782-4aaf-aada-80621a4273e3", "details": [], "errors": [] }, "status": 400, "statusText": "Bad Request" }


    system | 2018-08-19 16:15:00 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 3216