edgars.dudins | 2024-07-23 14:08:35 UTC | #1
Hey, wanted to know what are those errors appearing and are they on Genesys side or something is misconfigured?
I have removed all of the custom things and just left out the snippet code. Our web development team is concerned about this error.
David1 | 2024-07-24 09:15:20 UTC | #2
Hi Edgers,
Could you provide more details (sample codes, logs etc.) to reproduce this?
edgars.dudins | 2024-07-24 13:30:32 UTC | #3
I do not know really if the sample code will give a high value, because its just a JavaScript code provided by Genesys into JavaScript file, the page itself is just blank. There is nothing custom added to it. It does not seem to appear every time, but for me it seemed to appear every second or third time after page is refreshed, no matter if there is on-going conversation or not. Our web developer also noticed the same issue on his end.
[details="Logs (click to expand) Check the end for the errors mentioned"] Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. 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Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. 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Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. Third-party cookie will be blocked in future Chrome versions as part of Privacy Sandbox. genesys.min.js:11 Broadcast channel instance already opened (anonymous) @ genesys.min.js:11 Promise.catch ye @ genesys.min.js:11 qe @ genesys.min.js:11 (anonymous) @ genesys.min.js:11 (anonymous) @ genesys.min.js:11 cxbus.min.js:6 Broadcast channel instance already opened (anonymous) @ cxbus.min.js:6 Promise.catch he @ cxbus.min.js:6 ge @ cxbus.min.js:6 (anonymous) @ cxbus.min.js:6 (anonymous) @ cxbus.min.js:6 cxbus.min.js:6 Broadcast channel instance already opened (anonymous) @ cxbus.min.js:6 Promise.catch he @ cxbus.min.js:6 qe @ cxbus.min.js:6 ge @ cxbus.min.js:6 command @ cxbus.min.js:6 (anonymous) @ messengerrenderer.min.js:39 (anonymous) @ cxbus.min.js:6 setTimeout we @ cxbus.min.js:6 pe @ cxbus.min.js:6 (anonymous) @ cxbus.min.js:6 (anonymous) @ cxbus.min.js:6 messenger-renderer.html:1 Uncaught (in promise) Broadcast channel instance already opened Promise.then (anonymous) @ messengerrenderer.min.js:39 (anonymous) @ cxbus.min.js:6 setTimeout we @ cxbus.min.js:6 pe @ cxbus.min.js:6 (anonymous) @ cxbus.min.js:6 (anonymous) @ cxbus.min.js:6 [/details]
RanjithManikanteSa | 2024-07-31 23:22:18 UTC | #4
Hi @edgars.dudins, thank you for bringing to our attention. These errors are harmless and confirm that they are coming from our side. We are working on fixing it and will be rolled out in the upcoming release.
edgars.dudins | 2024-08-05 09:19:45 UTC | #5
Thank you so much :slight_smile: , just wanted to address towards Genesys that this issue is there, even though it is harmless, because our Web Development team reported it.
system | 2024-09-04 09:19:48 UTC | #6
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