Deivid.Araujo | 2022-01-20 11:57:15 UTC | #1
Is there any way to extract the following information, but only for a specific Evaluation form:
Evaluation date Interaction date Agent name Evaluation score
I read this topic https://developer.genesys.cloud/forum/t/export-evaluation-report/10200/2 but the endpoint /api/v2/quality/conversations/{conversationId}/evaluations/{evaluationId} requires a conversationId, and I was wondering if It's possible to extract the data from the apis without needing the conversationId
Thanks in advance
tim.smith | 2022-01-20 15:10:11 UTC | #2
If you're trying to access a specific evaluation by ID, it must be done in the context of the conversation using the endpoint you referenced.
system | 2022-02-20 15:10:43 UTC | #3
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This post was migrated from the old Developer Forum.
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