nbas1 | 2024-04-24 01:27:00 UTC | #1
Hello all, I'm searching for an API that can provide evaluation date and time for each evaluation completed. Currently, I am using api: /api/v2/quality/evaluations/query to get details like conversation date, score for each question, total score, etc. for each evaluation done. However, I couldn't find a API that provides Evaluation dateTime. This information is available on front-end here: https://help.mypurecloud.com/articles/agents-evaluation-detail-view/
I would appreciate all guidance in finding the detail through API.
Thank you
Dileepkaranki | 2024-04-24 05:29:35 UTC | #2
Refer https://developer.genesys.cloud/forum/t/queries-evaluations-endpoint-api-v2-quality-evaluations-query-completion-date-not-matching-with-genesys-ui/25450/5?u=dileepkaranki
system | 2024-05-24 05:29:52 UTC | #3
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