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  • 1.  Expand on User/search API

    Posted 06-05-2025 19:07

    amalric_villain | 2022-09-19 09:27:46 UTC | #1

    Hello,

    I am using the user search API and I have put in expand locations and groups. I get few information : "groups": [ { "id": "294283fc-9ea9-43fd-b71c-f3a3d3a49cb2", "selfUri": "/api/v2/groups/294283fc-9ea9-43fd-b71c-f3a3d3a49cb2" },

    or

    "locations": [ { "notes": "", "locationDefinition": { "id": "db8e32d6-5a6f-48e4-821f-202530889b7a", "selfUri": "/api/v2/locations/db8e32d6-5a6f-48e4-821f-202530889b7a" }

    while the doc (https://developer.genesys.cloud/useragentman/users/) shows many more fields, how can we get this information with this method? (unless the doc is false?)


    tim.smith | 2022-09-19 17:46:05 UTC | #2

    The search options aren't exhaustively documented. The first place to start is looking through the various search type doc pages here: https://developer.genesys.cloud/organization/search/. Beyond that, you'll have to guess and check to see what works. Using field names is a good place to start. If you can't get a search query working with existing fields on the object you're trying to search, please open a case with Genesys Cloud Care to report the missing documentation and/or known properties not working in search queries.


    system | 2022-10-19 17:46:32 UTC | #3

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 16343