Richard_Dib | 2017-09-26 13:29:19 UTC | #1
Hello everyone,
Would anyone know if its possible to export all users in a queue with their skillsets using API by any chance?
Thanks
tim.smith | 2017-09-26 14:01:42 UTC | #2
Yes, you can use the Routing APIs to get the members of a queue and the use the User APIs to get user configs. You may also find this useful, with some modifications: https://github.com/MyPureCloud/open-data-exporter
Richard_Dib | 2017-09-27 01:41:09 UTC | #3
Thanks for that Tim,
I managed to get the users from the queue, and the skillsets for a user, however because we have around 120 users in the queue, is there a way to do it without putting each userid? unless i am missing something.
Thanks again
tim.smith | 2017-09-27 16:34:23 UTC | #4
GET /api/v2/users accepts a list of user IDs in the query parameter. I believe that's capped at 100 users per request.
system | 2017-10-28 16:42:23 UTC | #5
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