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External Contacts Export > 1,000

  • 1.  External Contacts Export > 1,000

    Posted 06-05-2025 18:18

    dmthames | 2020-10-19 14:27:20 UTC | #1

    Hello, I'm experiencing the same issue with exporting more than 1,000 contacts as noted in the below thread. @anon39326996, can you expand some on how to use the search/sorting functions of the api to get at the balance of the contacts? We've got about 2300 in this org.

    https://developer.mypurecloud.com/forum/t/fetch-more-than-1000-external-contacts/6967


    Jerome.Saint-Marc | 2020-10-19 15:10:54 UTC | #2

    Hello,

    A new API has been introduced last August to help retrieving external contacts - External Contacts Scanning API.

    You can use the External Contacts Scan API request to get all your external contacts - this API endpoint uses paging. See here for some info on the External Contacts Scan API request. And here for an overview of the scan endpoints (explaining paging with cursor).

    Regards,


    dmthames | 2020-10-19 18:44:59 UTC | #3

    Got it. Thanks Jerome


    system | 2020-11-19 18:45:04 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 9111