Nico87ca | 2024-12-12 14:38:43 UTC | #1
Hi,
I'm trying to execute a search in the body of an email for the first 5 digit number encountered as this is probably the client id we're looking for.
The problem is that it's a freeform text so there is no specific word or standard in the email that would help me.
I was wondering if someone would have a clue as to how I could do this.
My issue is kind of similar to this: Get the Case ID From the body of an email using substring - Genesys Cloud Applications / Architect - Genesys Cloud Developer Forum
but there is no trigger word that I can look for.
I was thinking to create a loop that would look for any first digit (0-9) and then loop and see if the next character is another digit, and so on 4 times.. But it doesn't work..
Any idea?
Thanks,
Nico
system | 2025-01-12 14:39:03 UTC | #2
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