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Find conversation for external contact

  • 1.  Find conversation for external contact

    Posted 06-05-2025 19:20

    Dory_Z | 2019-04-15 21:30:22 UTC | #1

    Hi,

    given an external contact, how can I find all conversations here is part of?


    anon28066628 | 2019-04-16 12:59:30 UTC | #2

    Hi Dory, you can filter and group by the externalContactId with the Analytics service:

    POST /api/v2/analytics/conversations/aggregates/query


    Dory_Z | 2019-04-16 17:03:15 UTC | #3

    ya but I just want a conversation for one external I need to scan everything? no way to find conversation for a single external contact /address?


    tim.smith | 2019-04-16 21:12:03 UTC | #4

    If you set a filter for the external contact id in the query, you'l only get conversations for that single external contact.


    system | 2019-05-17 21:12:04 UTC | #5

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 4992