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  • 1.  French Canadian Language (Beta)

    Posted 20 days ago
    Edited by Sylvain Briere 20 days ago

    Hi!

    This morning, all of our agents that were using the French Language were automatically switched (Very bad Idea for a beta)  to the French Canadian (Beta) Language. 

    Here are the issues we are having with this language so far:

    1:  Status:  All the secondary status are now called as the primary as there is no ways to localize to "French Canadian":

     

    2: Dashboards:  Some items in the dashboards are not showing correctly.:

    Thanks Sylvain


    #NewFeatures

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    Sylvain Briere
    Senior Advisor Telephony, Énergir, L.P.
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  • 2.  RE: French Canadian Language (Beta)

    Posted 20 days ago

    We also encountered this problem, but only with a few agents who connected to the beta on their own.



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    Janie Poirier
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    Original Message


  • 3.  RE: French Canadian Language (Beta)

    Posted 13 days ago

    We are experiencing the same issue. And users who went back to the regular French version are automatically sent back to the French Canadian version when rebooting. We are still unable to customize the translations for the secondary statuses. 



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    Valerie Nadalin
    Business Analyst
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    Original Message


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