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  • 1.  Friday Fun #

    Posted 3 hours ago

    Anyone like to share a joke or light moment on Genesys Development!!


    #CoffeeTalk

    ------------------------------
    Arpit Arora
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  • 2.  RE: Friday Fun #

    Posted 3 hours ago
    Customer: "We just need a small change in the IVR."
    Genesys Developer: "Great!"
    Customer: "It'll only affect one menu."
    Three hours later...
    Architect Flow: 37 modified tasks, 12 new variables, 4 data actions, and one existential crisis.


    ------------------------------
    Manish Suryavanshi
    Lead Consultant
    ------------------------------



  • 3.  RE: Friday Fun #

    Posted 3 hours ago

    hahaha... Good One @Manish Suryavanshi



    ------------------------------
    Arpit Arora
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    Original Message


  • 4.  RE: Friday Fun #

    Posted 3 hours ago

    One more:

    Developer: "I've tested everything."
    Tester: "What happens if the API returns null?"
    Developer: "Why would it do that?"
    API: Returns null immediately.


    ------------------------------
    Manish Suryavanshi
    Lead Consultant
    ------------------------------



  • 5.  RE: Friday Fun #

    Posted 3 hours ago

    another one

    Genesys Architect: "Is the Data Action working?"
    Developer: "Yes."
    Architect: "And in production?"
    Developer: "...Define 'working'."


    ------------------------------
    Manish Suryavanshi
    Lead Consultant
    ------------------------------



  • 6.  RE: Friday Fun #

    Posted 3 hours ago
    Customer: "Calls aren't reaching the agent."
    Network Team: "Not a network issue."
    Carrier: "Not our problem."
    Genesys Team: "Let's collect logs."
    Root Cause: One missing digit in a phone number.


    ------------------------------
    Manish Suryavanshi
    Lead Consultant
    ------------------------------



  • 7.  RE: Friday Fun #

    Posted 3 hours ago

    A Genesys developer's three stages of debugging:

    1. Check Architect.
    2. Check Logs.
    3. Blame DNS.
    4. Discover it was a timezone issue all along.

    😄 Because in contact centre projects, it's always either DNS, certificates, or time zones!



    ------------------------------
    Manish Suryavanshi
    Lead Consultant
    ------------------------------



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