Legacy Dev Forum Posts

 View Only

Sign Up

Genesys Cloud Audit API: Question about login information

  • 1.  Genesys Cloud Audit API: Question about login information

    Posted 06-05-2025 18:24

    Chris_Carr | 2022-11-10 14:12:34 UTC | #1

    Hello,

    I would like to find out if users are logging in to Genesys Cloud using SSO and who is not. I would like to turn off password logins and want to see if there are any users still logging in with a password instead of using SSO.

    Would this be possible using the Audit API or is there another endpoint that you can point me to?

    Thank you.


    tim.smith | 2022-11-15 11:32:27 UTC | #2

    To my knowledge, this information is not available anywhere.

    Chris_Carr, post:1, topic:17166
    I would like to turn off password logins and want to see if there are any users still logging in with a password instead of using SSO.

    The cynical answer is that you'll find out who's not using SSO when you disable password logins. :) You could do it "dark hours" style where you disable it for an hour in the morning and turn it back on for the rest of the day to try and catch people, but don't lock them out all day.


    Chris_Carr | 2022-11-15 11:32:48 UTC | #3

    Thank you very much Tim :slight_smile:


    system | 2022-12-16 11:33:20 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 17166