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Genesys Cloud CX : export roles and permissions

  • 1.  Genesys Cloud CX : export roles and permissions

    Posted 06-05-2025 18:31

    rihabbenmalek | 2024-07-29 12:04:22 UTC | #1

    Hello,

    is there a way to export/import roles and permissions between two different organizations under the same zone?

    thx


    John_Carnell | 2024-07-29 13:49:06 UTC | #2

    rihabbenmalek, post:1, topic:27444
    is there a way to export/import roles and permissions between two different organizations under the same

    Hi Rihab,

    I am not sure what you mean by Zone? You can use CX as Code to export role and permission definitions. Please take a look at our export guide.

    Thanks, John Carnell Director, Developer Engagement


    rihabbenmalek | 2024-07-29 14:06:31 UTC | #3

    Hi, I mean in the same region (EUC1 - Frankfurt)


    rihabbenmalek | 2024-07-29 15:54:03 UTC | #5

    Hi, I want only have the same custom roles on the new org. the get and post api looks not works


    system | 2024-08-28 15:54:42 UTC | #6

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 27444