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Genesys Cloud - Roles & Permissions to Restrict the Access of Quality

  • 1.  Genesys Cloud - Roles & Permissions to Restrict the Access of Quality

    Posted 06-05-2025 19:08

    Amar | 2023-11-16 11:11:21 UTC | #1

    Looking for role/permissions based access or permissions based API for user to view/edit/delete specific Quality (Topics/Policies/Programs) they are assigned to.

    For Example - We have 2 LOBs in One Org. currently Person A can view/edit/delete - Topics/Policies/Programs for both LOB's but we wanted to give access to only LOB-1 which person A has permissions and not for LOB-2.


    system | 2023-12-16 11:11:45 UTC | #2

    This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 23175