yes, it will not allow current email to be used as. Current email used with some exceptions in Beyond and other areas like Orchestrators portal.
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AJAY KUMAR
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Original Message:
Sent: 06-01-2026 13:41
From: Arthur Pereira Reinoldes
Subject: Genesys Support Portal Login Issue - User is not assigned to this application
Hey, @AJAY KUMAR.
Have you tried to create an account in this link?
Genesys | My Support
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Arthur Pereira Reinoldes
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