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Get agent Last Login with API?

  • 1.  Get agent Last Login with API?

    Posted 06-05-2025 18:15

    joel_hellman | 2019-09-12 06:10:57 UTC | #1

    In pages like https://apps.mypurecloud.com/directory/#/admin/directory/peopleV3 (Admin > People & Permissions > People > User list) there is a field Last Login, that seems to correctly reflect the last time the user accessed PureCloud web app.

    How can I get this information using the API?

    I'm producing a summerized user list where Last Login is interesting for, among other things, audit purposes.

    I don't need an exact login time, a ballpark one is okay.

    I have compared the Last Login with the startTime of the routingStatus attribute and the modifiedDate of the presence attribute on Users, but I cannot derive Last Login from these (and I can see they would track different things). Notably, users will have timestamps for both of these attributes even though they have an entry of Last Login: Never.


    tim.smith | 2019-09-12 15:18:30 UTC | #2

    This isn't available in the API anywhere that I'm aware of. You can request new features at https://purecloud.ideas.aha.io/ideas.


    joel_hellman | 2019-09-12 16:37:07 UTC | #3

    Alright. If anyone else has more information on this, please let me know!

    I have registered an request to get this information via the API here: https://purecloud.ideas.aha.io/ideas/CLPLA-I-664


    system | 2019-10-13 16:37:09 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 6010