Abhishek_Tiwari | 2022-02-25 13:17:40 UTC | #1
we have a requirement for the team lead information of the agents who are working to aggregate and visualize data of agents based on their team lead. I can see some documentation here for team lead -> https://docs.genesys.com/Documentation/IW/8.5.1/Help/Team_Lead#Related_Resources Is team lead and teamId related in any sense and where can we get team id details.
jacobshaw | 2022-02-28 20:56:16 UTC | #2
Hi Abhishek, the Users API includes the team the user belongs to and also includes the user's manager. See the contract here: https://developer.genesys.cloud/api/rest/v2/users/#get-api-v2-users--userId-
system | 2022-03-31 20:57:13 UTC | #3
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