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Get an entire list of all interaction on the the system since deployment

  • 1.  Get an entire list of all interaction on the the system since deployment

    Posted 06-05-2025 18:23

    Chris_Carr | 2022-10-02 00:49:04 UTC | #1

    Hi,

    I would like to get a list of every single interaction of mediaType = voice, is there a way of doing this? It appears that I can only get interactions that are 31 days old or newer.

    Thanks

    78692638d4a24645fbf5 | 2022-10-04 13:58:22 UTC | #2

    I would use the jobs endpoint. POST /api/v2/analytics/conversations/details/jobs.

    This will create a jobId. You'll need query for the status here with this endpoint: GET /api/v2/analytics/conversations/details/jobs/{jobId},

    then, to get the results, you need to use /api/v2/analytics/conversations/details/jobs/{jobId}/results

    This should get you what you need.

    Chris_Carr | 2022-10-04 08:32:17 UTC | #3

    Thank you, I will give this a go! Appreciate the assistance and tip here.

    system | 2022-11-04 08:32:42 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 16551



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