0728dcc0a7c5ba80cfb9 | 2024-12-19 20:31:38 UTC | #1
we are using /api/v2/routing/queues/${input.QUEUE_ID}/members?skills=$esc.url(${input.SKILL})&memberBy=user&joined=true
{ "translationMap": { "IDLE": "$..[?(@.status == \"IDLE\")].status", "INTERACTING": "$..[?(@.status == \"INTERACTING\")].status" }, "translationMapDefaults": {}, "successTemplate": "{\r\n \"IDLE\": ${IDLE}, \r\n\"INTERACTING\":${INTERACTING}\r\n}" }
to get idle agents with the desired skill in a queue, but apparently this has changed and last time that our data action worked as desired was back in July 2024, anyone using the same endpoint and whats' the alternative?
system | 2025-01-19 20:31:53 UTC | #2
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