Chris_Carr | 2021-10-02 22:17:16 UTC | #1
Hi All,
Is there a query to pull the list of conversation ID currently assigned to a user?
Thank you.
jacobshaw | 2021-10-04 17:40:13 UTC | #2
Hi, The /api/v2/conversations endpoint gets the conversations for the logged in user. You can test this endpoint with the developer tools by clicking "Conversation" on the side bar. The endpoint will be at the bottom of the "Conversations" panel.
Chris_Carr | 2021-10-07 22:54:08 UTC | #3
Hi Jacob,
Thank you for your reply. I am looking for a way to pull the conversation list of any user not only the logged in user.
Thank you.
jacobshaw | 2021-10-08 12:58:26 UTC | #4
In this case, you can use an analytics query and add a segmentFilter to filter by userId. See this thread for an example https://developer.genesys.cloud/forum/t/current-conversation-for-given-userid/4631
Chris_Carr | 2021-10-10 19:10:12 UTC | #5
Thank you very much.
system | 2021-11-10 19:10:24 UTC | #6
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