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Getting error with embedded framework that started today

  • 1.  Getting error with embedded framework that started today

    Posted 06-05-2025 18:49

    osands | 2020-05-28 17:06:17 UTC | #1

    nothing changed in our embedded framework implementation with servicenow and now we are getting an error:

    Blocked by Content Security Policy

    An error occurred during a connection to apps.mypurecloud.com.

    Firefox prevented this page from loading in this way because the page has a content security policy that disallows it.

    Seems as though something has changed on the purecloud side. Can any of the devs assist with this?

    Thanks!


    Jerome.Saint-Marc | 2020-05-29 13:23:19 UTC | #2

    Hello,

    Could it be that someone enabled the "Restrict PureCloud Embedding" feature in your org? See here: https://help.mypurecloud.com/articles/manage-purecloud-embedding/

    I am not expert on Embedded Framework but I just gave it a try with a Private deployment (Development stage), and this is the message I see if the Restrict PureCloud Embedding is turned on, and if the parent domain (hosting the iframe) is not defined there.

    As a note, after I tried to log in and got the Blocked by Content Security Policy error (because Allowed Embeddable Domain was missing), when I turned off the feature or configured the domain, I had to clear cache in my Firefox client to get it back in right state.

    Hope this will help.

    Regards,


    system | 2020-06-29 13:23:20 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 7909