Legacy Dev Forum Posts

 View Only

Sign Up

Back to discussions
Expand all | Collapse all

Getting RPC Error on Routing Queue during Apply: transport is closing

  • 1.  Getting RPC Error on Routing Queue during Apply: transport is closing

    Posted 06-05-2025 19:04

    Rohit.Sharma3 | 2024-07-25 22:01:48 UTC | #1

    Hi Team,

    We are trying to make changes in the queue, plan is giving no errors but apply stage is failing with RPC error.

    Plan: module.routingqueue.genesyscloudroutingqueue.testqueue1 will be updated in-place ~ resource "genesyscloudrouting_queue" "testqueue1" { id = "xxxx" name = "Test Queue 1"

    (18 unchanged attributes hidden)

    ~ outboundemailaddress {

              • route_id = "**"

    (1 unchanged attribute hidden)

    }

    (6 unchanged blocks hidden)

    } Plan: 0 to add, 3 to change, 0 to destroy.

    Apply:

    module.routingqueue.genesyscloudroutingqueue.testqueue1: Modifying... [id=xxxx] module.routingqueue.genesyscloudroutingqueue.testqueue2: Modifying... [id=xxxx]

    Warning: Applied changes may be incomplete .... Error: rpc error: code = Unavailable desc = transport is closing Error: rpc error: code = Unavailable desc = transport is closing Error: rpc error: code = Unavailable desc = transport is closing

    Can you please suggest what can be a issue here?

    Regards, Rohit

    jmakacek | 2024-07-26 14:42:02 UTC | #2

    Hello,

    A little more information on this: We used to have similar problem before but haven't had it for a very long time.

    Last time, we increased our OAuth Token Duration to 2700s (context canceled error)

    This time we are getting this error after roughly 19 minutes, which doesn't seem to be the same issue.

    Thank you.

    John_Carnell | 2024-07-29 19:21:59 UTC | #3

    Rohit.Sharma3, post:1, topic:27409
    module.routingqueue.genesyscloudroutingqueue.testqueue1: Modifying... [id=xxxx] module.routingqueue.genesyscloudroutingqueue.testqueue2: Modifying... [id=xxxx]

    Warning: Applied changes may be incomplete .... Error: rpc error: code = Unavailable desc = transport is closing Error: rpc error: code = Unavailable desc = transport is closing Error: rpc error: code = Unavailable desc = transport is closing

    Can you please suggest what can be a issue here?

    Hi Jan,

    I am in conversations with Jim, your Tam. He is going to get us the logs and we will take a look at it. Usually, when you get the above error message, the CX as Code provider has died and so eventually terraform dies.

    Thanks, John

    system | 2024-08-29 19:22:34 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 27409



Related Content