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Getting the Agent/user Ip Address

  • 1.  Getting the Agent/user Ip Address

    Posted 06-05-2025 18:22

    dprada | 2022-05-07 01:53:16 UTC | #1

    Hello Dev Community,

    Is there any way using Genesys Cloud APIs to get the logged in user's IP address ?

    thanks

    Ebenezer_Osei | 2022-05-09 14:55:24 UTC | #2

    Hello,

    Genesys does not expose users' IP address. If you are trying to allow access to a restricted range of IP addresses, I recommend you checkout the Allow IP Addresses resource page.

    Thanks

    system | 2022-06-09 14:56:14 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 14627



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