Carlos_Martelo | 2024-12-12 01:25:17 UTC | #1
Hi, I'm trying to pull the Participant ID from inbound calls and call transfers. In a previous post (link below) I read that we could use a custom Data Action to pull the Participant ID and a Set Participant Data flow action to store the ID. I tried creating a custom action but it looks like this is not supported with an Embeddable Framework integration. Is this correct?
Previous post: https://developer.genesys.cloud/forum/t/get-participantid-via-architect-directly/7856/4
In any case, how can I pull the Participant ID using the Embeddable Framework?
system | 2025-01-11 01:08:20 UTC | #2
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