T.Togashi | 2017-12-14 02:46:40 UTC | #1
Hello, Is it possible to get a list of users and their routing skills with 1 API call? I tried to call /api/v2/routing/queues/{queueId}/users with setting "routingskills" to expand param, but it didn't coming.
tim.smith | 2017-12-14 18:14:48 UTC | #3
It appears that the expand=routingskills parameter isn't working. I've opened AS-1019 for this issue. As a workaround, you'll need to call GET /api/v2/users/{userId}/routingskills for each user to get their routing skills.
T.Togashi | 2017-12-15 08:49:35 UTC | #4
OK. I'll do that workaround until this issue fixed. Thanks.
system | 2018-01-15 08:49:40 UTC | #5
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