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Guest Chat API using the SDK

  • 1.  Guest Chat API using the SDK

    Posted 06-05-2025 18:02

    Lex_Yang | 2019-07-16 00:36:33 UTC | #1

    How to remove the note "chat.acd.agent.joined" from displaying? the doc I am referring to:

    https://developer.mypurecloud.com/api/rest/client-libraries/javascript-guest/index.html#using_the_sdk


    tim.smith | 2019-07-16 20:28:54 UTC | #2

    That appears to be a screenshot of the standard web chat UI. The SDK is for building your own custom chat implementation in your website. Please open a case with PureCloud Care to investigate why the agent name and message isn't being displayed correctly.


    system | 2019-08-16 20:28:59 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 5568