Genesys Casual

Hi Everyone! 

Today is Earth Day and in honor of our global mother earth, I wanted to ask you: 

What green initiatives do you take part in to make a difference? 

Answer this question and you'll get three (3) extra points in our Sustainability Trivia Tower which is now live until this Friday, April 24! 

#Events/Contests

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Nicole Milliken
Senior Online Community Video Specialist
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Recycling

Upcycling

Cycling at the gym where the energy is turned into Green Energy.

Basically anything with the cycle in it. :)

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Waqar Ahmed
Senior Project Manager
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Haha! I like that answer - "anything with cycling in it!" 

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Nicole Milliken
Senior Online Community Video Specialist
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Original Message:
Sent: 04-22-2026 11:03
From: Waqar Ahmed
Subject: Happy Earth Day- What "green" activities do you do?

Recycling

Upcycling

Cycling at the gym where the energy is turned into Green Energy.

Basically anything with the cycle in it. :)

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Waqar Ahmed
Senior Project Manager
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Encourage sustainability and fight against light pollution that affects the entire ecosystem.

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Maico Zorzan
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Recycling as much as possible!

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Nicolas Quermia
Technical Account Manager
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I try to do small things consistently to reduce my impact. I separate my recycling, avoid single-use plastics when possible, and always carry a reusable water bottle. I also try to save energy by turning off lights and unplugging devices when I'm not using them.

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Thiago Miyaguchi
na
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I recycle, make sure my kids and husband don't leave lights on around the house, we installed solar panels, I try to go around the neighborhood regularly with a big home depot bucket and one of those grabber-arms and pick up trash. 

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Natasha Schwertley
Engagement Lead, CX Advisory
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Hello Nicole,

Nice topic 😀

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Nitin Patil
-
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I'm going green by turning off lights in empty rooms. My kids apparently think we're running a theme park called Electricity Land.

I've also embraced sustainability by running a full‑time lost‑sock rescue program. The planet may not notice, but my washing basket does. :)

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Josh Coyle
Senior Professional Services Consultant
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Electricity Land!!! Hahaha!

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Nicole Milliken
Senior Online Community Video Specialist
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Original Message:
Sent: 04-22-2026 11:14
From: Josh Coyle
Subject: Happy Earth Day- What "green" activities do you do?

I'm going green by turning off lights in empty rooms. My kids apparently think we're running a theme park called Electricity Land.

I've also embraced sustainability by running a full‑time lost‑sock rescue program. The planet may not notice, but my washing basket does. :)

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Josh Coyle
Senior Professional Services Consultant
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Upcycling, Recycling and do everything to become self-sufficient

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Rikke Knudsen
Principal CX Advisory Consultant
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I try to recycle and upcycle anything that I can. I also have solar panels on my house, and plant lots of pollinators around my yard and garden. During the day, I try to turn off any lights or other electronics that aren't needed to reduce electricity usage. 

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Natalie Nobles
Genesys - Employees
Sr. UX Researcher/Designer
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1. Recycling is one of the "easiest" initiatives we can participate during our dayto-day activities at home. Is not very common in my city as most people don't want to pay extra for the especial trash collection. 

2. Avoid using single-use plastics when possible - at the office I have  my own coffee mug; I do bring my own water bottle everywhere 

3. Savings with AC / lamps - little relief in my power bill 

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Nadine Pinheiro
CX Advisory Consultant
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In our home we incorporate energy efficient appliances when possible and reduce waste by recycling and switching to paperless operations.🌳

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Evan Feick
Sr Technical Account Manager
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Reduce, reuse, recycyle!  Also, lately, I've been trying not to support my gas & electric company and have been living in darkness mostly with just one ambient light and lots of blankets!  And I follow everyone from room to room turning lights off!

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Lynn Cicchetti
Order Department Manager
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I should answer too! I live in a coastal area so we are involved in beach cleanups once a month and also part of the "Plastic Oceans Project" which helps spread awareness of keeping trash out of our waters.

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Nicole Milliken
Senior Online Community Video Specialist
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Recycling, avoiding single use plastics where possible, being conscious of energy use and where to save/reduce it..

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Clare Sweeney
Senior Director - GTM Strategy, Education
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1. Use Recycling items
2. Try use non-recyclable items based on demand and don't use if not required.
3. Proper planting of Trees and maintenance of them.
4. Proper usage of water.

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AJAY KUMAR
XXX
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I try to avoid using the car for local journeys as well as reducing, reusing and recycling single use plastics where possible

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Victoria Chamberlain
Service Engagement Professonal
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I have many reusable water bottles and shopping bags to reduce reliance on plastic

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Nicki Dehn
Senior Cloud Partner
AAA Club Alliance
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Recycling has always been something we have done as a family. It's easy and makes an impact!

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John Butine
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Being conscious about how we live our life, what we leave after us - every day, in small things, teaching kids the same.

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Vasylyna Gumel
Senior CX Advisory Consultant
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Participate in Freecycle rather than just trashing stuff. Plus I shop a lot of thrift stores, buy used things rather than continue to pile up new and trash old.

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George Ganahl GCCX-AI, GCP, GCD, Maestro
Technical Adoption Champion
Genesys
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I try to recycle and upcycle anything that I can.

I am teaching my son that have been 4 years old to do sustainability actions.

I am walking as soon as posible and avoid the car.

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Suzi Leao
suzi.oliveira@genesys.com
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Reuse, recycle, and think consciously about natural resources, be efficient with the resources we use !!

#Events/Contests

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Carlos Gutierrez
Solution Consultant
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Cycling to the office 👍

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James Brannigan
Senior Technical Account Manager
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Recycle

Recycle

Recycle

😀 💚

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Carmel Ann Young
Technical Account Manager
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I try to focus on small, consistent actions that add up over time - reducing single-use plastics, being mindful of energy consumption, and making more sustainable choices where possible. Back home in Mauritius, sustainability is very much part of daily life in my village - we use our own water sources and collect rainwater for irrigation, and natural resources are reused in multiple ways. For example, coconut is used beyond food - the husk can be used as a brush for scrubbing, and dried materials are used for things like lighting fires for cooking.

It's a reminder that simple, resourceful practices can have a real impact 🌍

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Satyabhama Mohabeer
Sr. Technical Account Manager
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What are great question! Beyond the standard recycling and buying as little non-recyclable materials as possible we participate in Local initiatives including beach cleans in West Wales and on local trail paths as it is awful to see rubbish in nature!

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Daniel Blackney
Sr Customer Success Manager
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We are pretty green here. Recycling, re-usable grocery bags, buying recycled/sustainable products, low to no mow, pollinator gardening, vegetable gardening, walking vs driving whenever possible, turning off lights, minimizing use of air conditioning, reusing & upcycling, shopping local, composting. 

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Emily Kammerer
Manager - Telephony Systems
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Some small things I try to do:

• Reduce printing as much as possible and keep things digital
• Be mindful of energy usage (switching off devices when not in use)
• Recycle wherever possible

Small habits, but they all add up.

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Phaneendra
Technical Solutions Consultant
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On a daily basis I try to do small things that can make a difference. At home, I separate my trash into organic and recyclable waste.

For recyclables, I place everything together (paper, plastic, aluminum, etc.), which makes it easier to send it to recycling.

I'm also very careful with batteries and electronic devices, those should never go into regular trash. Instead, I take them to a nearby supermarket that has a proper collection point for safe disposal.

They may seem like small actions, but if more people do the same, the impact can be huge.

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Kaio Oliveira
GCP - GCQM - GCS - GCA - GCD - GCO - GPE & GPR - GCWM

PS.: I apologize if there are any mistakes in my English; my primary language is Portuguese-Br.
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Planning more trees for our future generations to enjoy.

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Chantelle Fraser
Senior CX Advisory Consultant
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I take a steady measured approach - everything that can be recycled is ...  reuse if at all possible - save water - all small simple steps that help everyone without inconveniencing yourself too much....

I know it's not perfect and I should do more... 

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Richard Robinson
Senior Technical Account Manager
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I try to reduce waste by reusing bottles and bags, choosing lower-packaging products, conserving electricity, and recycling consistently. I also try to make greener transport choices whenever possible.

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Minhaj Mubashir
Technical Account Manager
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Thanks for putting this together for Trivia Tower.

I rebuild things and try to be less of a consumer as much as possible.  I go canoe and kayak and pick up trash in the neighborhood or riverways.

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Mike John
IT
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I am a BYOB girl...Bring Your Own Bag.  

I also started ordering nonperishables in bulk to be delivered.  At first I would think, "why can't you just go to the store".  But then I thought, if one truck goes around and delivers things to the entire neighborhood at once (6 mo worth of soap, toilet paper, etc), wouldn't that use less energy than each of us driving to the store every couple weeks?

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Gina Palmer
Manager, Workforce Management
Papa, Inc.
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Hello, 

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Camila Meneghini
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Hi Nicole, 

I'll tell you that at home we recycle, I go to work by bicycle or go for a run, and at the company we participate in a second-hand day for electronic items, clothing and other objects that can be reused.

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Cesar Padilla
INDRA COLOMBIA
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Take a walk instead of traveling by car for short distances.

Take bicycle trip to the office.

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Pawel Stepien
Software Engineer - Senior Consultant
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I try to reduce single-use plastics, separate recyclables, and be more mindful about unnecessary consumption.

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Luiz Rosa
Full stack developer
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1. Recycle, recycle, recycle
2. Raise awareness for others
3. Leverage reusable water bottles, no Ziploc bags, and no single use plastics

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Don Giannini
Performance Support Manager
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With 2 young kids, i'm forever going round switching off lights, chargers, closing doors.

Beyond the usual recycling waste at home (What bin does this go in Dad? is a regular question), when the kids have grown out of their brand new clothes(!) we actively pass these to others to re-use and to local charity/goodwill shops, can never bear to throw out perfectly good stuff!

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Gary Docherty
System Administrator
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Avoiding the use of plastics and choosing eco-friendly alternatives helps protect the environment.

Walking daily for short distances, whenever possible, not only reduces pollution but also promotes a healthier lifestyle.

Generating our own electricity through solar panels reduces dependence on conventional power sources and promotes clean, renewable energy.

Shifting to biogas and using our own gas instead of depending on private agencies.

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Yogesh Mungekar
(GCX-ARC, GC-GCP)
I mostly available in IST time
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Original Message:
Sent: 04-23-2026 18:58
From: Gary Docherty
Subject: Happy Earth Day- What "green" activities do you do?

With 2 young kids, i'm forever going round switching off lights, chargers, closing doors.

Beyond the usual recycling waste at home (What bin does this go in Dad? is a regular question), when the kids have grown out of their brand new clothes(!) we actively pass these to others to re-use and to local charity/goodwill shops, can never bear to throw out perfectly good stuff!

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Gary Docherty
System Administrator
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Recycling, use solar and rain water harvesting

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Adrian Jones
Senior Manager Contact Centre
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Hello,

our whole family is recycling for years and now planning to use power from solar panels as much as possible.

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Tomas Langer
PBX Administrator
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We do a lot of simple water savings.  

Rain barrels under the gutters to water the garden, or wash things outside.  A pitcher under the tap, so when you use the sprayer it catches the extra, we use that to fill the pets water bowls.  Planning garden watering for when the least water would evaporate.  Things like that.

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Katrina Turgeon
Data Recognition Corporation
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Faço separação de lixo, Reciclável x orgânico.

Nas minhas compra, só utilizo sacola reutilizável.

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Eduardo Hubner
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I minimize waste by choosing reusable items and composting, cut energy use with smart thermostats and LEDs, commute by bike or transit, prioritize local and eco‑certified purchases, and volunteer with community environmental projects

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Monica Venancio
Genesys - Employees
monica.venancio@genesys.com
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Such a wholesome question! I love it!

I keep it simple. Less waste, smarter buying, and walking or cycling whenever I can. 🥰

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Lorena Lovrić
Director of Customer Service
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I recycle as much as possible and try to make sure my children also learn to do the same, as I consider sustainability an essential topic.

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Gabriel Araujo
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Sioly Coronado
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Reuse

Recycle

Repurpose

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Jai Nargas
Business Operations Manager
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Hi 

• Carrying reusable bags, bottles, and coffee cups
• Switching off lights and unplugging devices when not in use
• Buy in bulk where possible to reduce packaging waste
• Reusing, repairing

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Namrata Pujara
Senior Project Manager
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• Selective sorting for recycling
• Use less water
• Walk instead of using car for short distant

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Valery CHHOA
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Recycling as much as possible!

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Romain JOURDY
Instructor
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I'm teaching the next generation (my daughter) why it is important so keep care of this beautiful planet. So I hope to spark the flame.
And I'm using the bicycle wherever I can, recycle and by second hand stuff (kind of upcycle I guess).

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Christian Kahle-Gröger
Teamlead Support Processes & Projects
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Saving energy and recycling as much as possible.

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Kleber Tadeu Vieira
Senior Resolution Specialist
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Recycling and we also try to donate (versus trash) to encourage up-cycling.  Gardening and natural habit maintenance.

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Deborah Robbins
VP, Global Voice of the Customer
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Switching to energy-efficient lighting

Always use reusable bags

Participate in community tree planting

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Murali S
Solution Architect
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Plant more trees

Water them.

Only prune or cut back branches that aren't useful for the growing tree.

Clean up fallen leaves and reuse them as compost.

Create gardens at home.

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Jorge Candia
Soporte de S.A.C.
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In my daily routine, I've been reducing waste where possible, being more mindful of energy use, and choosing digital over paper whenever I can

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David Betoni
Principal PS Consultant
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Composting,  selective waste collection. Our family weekly thrash that does not get recycled is a large handful of garbage.

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Sandor Balogh
-
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I try to do my bit in small everyday ways - using more eco-friendly products at home, switching off lights, and reusing simple things instead of wasting them. We already separate recycling, glass, and general waste, but I believe it is the little daily habits that really help make a difference.

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Satyabhama Mohabeer
Sr. Technical Account Manager
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I assist with green initiatives with the following activities:

• Pre-cycling (buying based on refuse produced/recyclability)
• Reduction of energy use 
• Using reusable items: bags, coffee cups, water bottles, lunch containers
• Optimization of data pulls
• Consolidation of reporting
• Print only when necessary
• Decline receipts (request email when available)
• Promote green thought in the workplace through "The green thumb tip" during group meetings

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Glenda Kingston
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My green initiatives are:

Properly recycling, avoiding driving, and planting.

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Karine Alves
Project manager
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Hi, Nicole! Great question.

Honestly, the biggest thing for me is being intentional about energy at home. I keep the thermostat conservative, unplug devices that are not in use, and switched to LED bulbs a while back. I also try to be really deliberate about single-use plastics and keep a reusable bottle and bags with me pretty much everywhere.

The one I am most proud of is meal planning. Food waste is a massive contributor to emissions, and just planning out my week cuts down significantly on what ends up in the trash. Small habit, but it adds up over a whole year.

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Chris Rodriguez
Contact Center System Administrator
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walking to work

recycling

reusable baby bottles/nappies etc!

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Dee Donohue
Digital CS Manager EMEA
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Living on 10 acres in Temecula has made us very conscious of sustainability and waste reduction. We create mulch from our tree and branch trimmings, avoid using plastic garbage bags, and do not purchase bottled water to reduce plastic waste and help the environment.

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Sheila Lyons
Sales Coordinator
Eccentex Corporation
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I once lived in a place where I helped to order recyclables collectors. In addition to helping nature, this resulted in resources for community improvements.

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Edgar Dreger
Senior Genesys Analyst
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Cleaned part of the forest-like area near place for grilling

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Dmitriy Vakulenko
WFM Senior Product Manager
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I try to do small things consistently, like walking as much as possible, reducing single-use plastic, recycling, and being mindful about energy use at home. I also try to buy local and shop close to home whenever I can. Small habits, but hopefully they add up! 🌍

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Marie-Eleonore Artinano
Customer Success Manager EMEA
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