We are curious what headset others are using in their Contact Centers. We currently are using Dell wireless headset but found out they time out after a time period or turn off when they agent removes them from their head. Issues include dead air and Non Responding spikes. We are considering going back to the wire headset like Sennheiser. Any recommendations? Thanks
#Unsure/Other
------------------------------
Chas Desper
USSFCU - Project Coordinator
Alexandria VA
------------------------------