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Help with Knowledge API for Confirmation

  • 1.  Help with Knowledge API for Confirmation

    Posted 06-05-2025 18:44

    jcastro | 2023-07-14 00:03:44 UTC | #1

    Hello

    Is there any API method to simulate the Yes-No confirmation for the Knowledge Confirmation used in digital bot? I want to feed the Knowledge base when the user confirm that an article was useful


    Jason_Mathison | 2023-07-14 13:50:00 UTC | #2

    Hi Jonathan,

    I don't know the answer to your question. I suggest posting this question to the platform API room since this is a general API question: https://developer.genesys.cloud/forum/c/platform-api/5

    --Jason


    system | 2023-08-14 13:50:49 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 20974