kamerino | 2017-07-04 12:32:16 UTC | #1
Hi!
I am trying to get the parameter WrapUpNote and i am using postConversationsDetailsQuery but the pagesize cant be bigger than 100.
Is posible to take this parameter with another option?
"interval": "2017-05-30T11:00:00.000Z/2017-05-30T14:00:00.000Z", "segmentFilters": [ { "type": "or", "predicates": [ { "dimension": "mediaType", "value": "voice" },
] } ], "aggregations": [ { "type": "termFrequency", "dimension": "wrapUpNote", "size": 10 } ], "paging": { "pageSize": 100 } }
tim.smith | 2017-07-05 15:19:02 UTC | #2
Wrap up notes will be returned as a property on the segment named wrapUpNote.
There is currently a bug in the UI being tracked as ENGAGEUI-485 that is causing the wrap up notes not to be saved, however. The fix for this is in progress. If you set the wrap up notes via the API, they will be saved correctly.
kamerino | 2017-07-07 08:53:02 UTC | #3
I am a bit lost. So how can I get the value? If I put the dimension in the segment, I always get the error "Dimension wrapUpNote is not valid in context SEGMENT"
{ "interval": "2017-05-30T11:00:00.000Z/2017-05-30T14:00:00.000Z", "segmentFilters": [ { "type": "or", "predicates": [ { "dimension": "mediaType", "value": "voice" }, { "dimension": "wrapUpNote", "operator": "exists" }
] } ], "paging": { "pageSize": 100 } }
tim.smith | 2017-07-07 13:55:14 UTC | #4
You can't filter by wrap up note.
system | 2017-08-07 13:55:22 UTC | #5
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