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How Can I Tell if A Call Had a Conference?

  • 1.  How Can I Tell if A Call Had a Conference?

    Posted 06-05-2025 18:13

    dfrattaroli | 2018-04-13 21:54:28 UTC | #1

    Is there a way to tell if a call had a conference using the api/v2/conversations/calls/{0} API? My initial understanding was that if a call had any participants (human) with a disconnectType ="peer". However, in our testing, we are seeing that disconnectType value for calls we know, did not have a conference.

    Thanks in advance. Dave


    tim.smith | 2018-04-16 14:18:08 UTC | #2

    If there are more than two participants with active segments at the same time, it was a conference.


    dfrattaroli | 2018-04-27 13:56:44 UTC | #3

    Thanks for the reply Tim. How would I determine that a participant has an active segment? Looking at the API responses for test calls we made, I thought we could just check the ANI. On conference calls, the ANI contains the string "user=conference".

    Dave


    tim.smith | 2018-04-27 16:13:30 UTC | #4

    dfrattaroli, post:3, topic:2738
    How would I determine that a participant has an active segment?

    There won't be an end time on the segment.


    dfrattaroli | 2018-04-27 16:40:10 UTC | #5

    Thanks Tim. What do you think of the method I described: Looking for "user=conference" in any of the ANI tags.


    system | 2018-05-28 16:40:23 UTC | #6

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 2738