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How can I update 'team' for a user

  • 1.  How can I update 'team' for a user

    Posted 06-05-2025 18:24

    achurch | 2022-10-27 14:24:31 UTC | #1

    We are updating users using the Genesys Cloud User API. We retrieve the user info using GET /api/v2/users/{userId}. Most of the data it returns can be updated using PATCH /api/v2/users/{userId}. The documentation does not indicate 'team' is included in that endpoint, and I have not been able to locate a verified alternative.

    Can anyone point me toward the appropriate endpoint for updating this field?


    Jerome.Saint-Marc | 2022-10-28 07:44:14 UTC | #2

    Hello,

    The "team" attribute is related to the Work team feature, which was released in July.

    This attribute is set via the Teams API, adding members to a Work Team. Note that unlike groups, work team members can belong to only one work team.

    Regards,


    system | 2022-11-28 07:44:40 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 16931