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How do you un-delete a purecloud user?

  • 1.  How do you un-delete a purecloud user?

    Posted 06-05-2025 18:13

    mk_telephony | 2018-08-15 02:03:30 UTC | #1

    I noticed there was already a post asking whether there is a way to update/get/re-activate deleted users.

    Here is the post in question: https://developer.mypurecloud.com/forum/t/how-do-you-get-inactive-users/896

    There was however a task to add this functionality, has this functionality already been added?

    If not, what is the recommended approach to un-delete a deleted user, or create a new user with the same email?


    tim.smith | 2018-08-15 20:11:51 UTC | #2

    GET /api/v2/users has a query param for state to allow you to retrieve users in various states. PATCH /api/v2/users/{userId} allows you to set the state of a user.


    system | 2018-09-15 20:16:21 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 3368