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How to check whether a customer is in another conversation while trigerring an outbound call

  • 1.  How to check whether a customer is in another conversation while trigerring an outbound call

    Posted 06-05-2025 19:12

    Gowthami_R1 | 2022-11-25 12:19:03 UTC | #1

    Hi, I have a requirement that before triggering outbound call, I want to know if the customer is speaking to another person.

    If so, I should trigger the call only after the customer has finished his conversation.

    system | 2022-12-26 12:20:00 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 17377



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