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How to create a user if they've been deleted

  • 1.  How to create a user if they've been deleted

    Posted 06-05-2025 18:11

    andygunther | 2017-05-08 13:43:18 UTC | #1

    I've run into a scenario where if I try to create a user through the API in an Org where they previously existed and were deleted, I get a 409 response back when I try to create them.

    But, when I try to search them so I can do an edit instead, I get no results.

    How do we re-enable a deleted account and make updates to it through the API in this case?


    KevinGlinski | 2017-05-08 13:45:22 UTC | #2

    work for that is being fixed in API-1816 there is some prerequired server work going on right now, but it should be picked up next sprint


    tim.smith | 2017-05-09 16:20:32 UTC | #3

    If you need a user undeleted before the API is available, open a ticket with PureCloud Support and they can undelete the user(s) for you.


    system | 2017-06-09 16:25:04 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 1267