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How to enable client application on GenesysCloudInteraction utility for Salesforce

  • 1.  How to enable client application on GenesysCloudInteraction utility for Salesforce

    Posted 06-05-2025 19:04

    Gagan_Bhardwaj | 2024-10-17 12:11:22 UTC | #1

    We've integrated Message translator service via "Client Application" Integration which enables an icon on the Genesys Agent Interface while chatting with customer and help to translate between different languages. Now we want this same utility/widget to be enabled on GenesysCloudInteraction utility accessed via SalesForce, any idea how to achieve the same.


    system | 2024-11-17 12:11:39 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

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