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How to extract utilization for each users via API?

  • 1.  How to extract utilization for each users via API?

    Posted 06-05-2025 18:23

    Somik_Mukherjee1 | 2022-09-22 16:13:41 UTC | #1

    We would like to report on each user and their assigned utilization. Currently the user detail aggregate or other user APIs do not give this information. We have organization settings set however, it is altered based on needs by supervisors. Any way we can get this info?


    tim.smith | 2022-09-22 20:38:57 UTC | #2

    Yes, see GET /api/v2/routing/users/{userId}/utilization


    system | 2022-10-23 20:39:09 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 16400