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How to get dashboard information using API

  • 1.  How to get dashboard information using API

    Posted 06-05-2025 18:19

    Takahashi | 2021-06-09 08:31:54 UTC | #1

    Is it possible to extract information of dashboard using the API? I'm looking for how to extract performance information in real time.


    anon11147534 | 2021-06-09 08:42:52 UTC | #2

    Hi,

    You'll find most of the performance information using the Analytics API. The Users and Routing APIs are also used by the dashboards. The notification service is also helpful for receiving Genesys Cloud status updates in real time.


    Takahashi | 2021-06-20 23:36:38 UTC | #3

    Hi,

    Thank you for your advice. That was very helpful.


    system | 2021-07-21 23:38:31 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

    ref: 11150