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How to get required voice interaction details using APIs

  • 1.  How to get required voice interaction details using APIs

    Posted 06-05-2025 18:25

    Hari_Shankar | 2023-02-14 09:37:21 UTC | #1

    Hi Team,

    Is there any API or workaround to get the voice interaction from a particular phone number (ANI)?

    Regards, Hari Shankar


    Eos_Rios | 2023-02-16 14:32:49 UTC | #2

    POST /api/v2/analytics/conversations/details/query

    Set a segment filter on ani with your target # in the appropriate format and a purpose of customer. Crude example;

    { "segmentFilters": [ { "predicates": [ { "dimension": "purpose", "type": "dimension", "operator": "matches", "value": "customer" }, { "type": "dimension", "dimension": "ani", "operator": "matches", "value": "tel:+15558675309" } ], "type": "and" } ], "interval": "2023-01-17T00:00:00/2023-01-19T00:00:00" }


    Hari_Shankar | 2023-02-16 14:32:29 UTC | #3

    Thank you ! it's working for us.


    system | 2023-03-19 14:33:22 UTC | #4

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.


    This post was migrated from the old Developer Forum.

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