madison320 | 2023-05-16 20:08:15 UTC | #1
I'm using C# (.NET SDK) to call the analytics-users-aggregates-query to get the time in milliseconds of various metrics.
In the result.Results[0].Data[0].Metrics list I'm able to pull most of the metrics like ON_QUEUE and IDLE but I can't find "Logged In" or "Off Queue".
How do I pull those two metrics?
Eos_Rios | 2023-05-17 13:28:06 UTC | #2
The tSystemPresence metric for that API will provide a break out of the high level The systemToOrganizationMappings in the return result explains how to map the made up sub-codes it returns to the true organizational codes.
Tim explains here.
system | 2023-06-16 13:26:23 UTC | #3
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