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How to get the transcript for audio feedback - architect flow using IVR

  • 1.  How to get the transcript for audio feedback - architect flow using IVR

    Posted 06-05-2025 19:15

    Gurunathan | 2023-10-10 08:48:03 UTC | #1

    Hello Team,

    We are interested in obtaining the audio transcript for customer feedback as part of our survey application through IVR. Currently, when utilizing a slot, we are unable to obtain the entire transcript for the audio. Are there any functions or components available that can provide the full audio transcript for a specific question?

    Thanks Gurunathan.

    system | 2023-11-10 08:48:12 UTC | #2

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 22447



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