Genesys Casual

How to make a New connection in Community?

Hi Ajay,

If you're referring to making a connection with another user in the Genesys Community, you can do that by:

1. Opening the user's profile
2. Clicking "Add as Contact"
3. Once they accept, you'll be connected

Regards,
Phaneendra

How to make a New connection in Community?

Where I can find the Add as Contact Button?

Hi Ajay,

If you're referring to making a connection with another user in the Genesys Community, you can do that by:

1. Opening the user's profile
2. Clicking "Add as Contact"
3. Once they accept, you'll be connected

Regards,
Phaneendra

How to make a New connection in Community?

Hi Ajay

You can use one of the following options.

1. Click on Actions and then add contact.

2. Hover the mouse over the name and click request contact

3. Open the profile, will have "Add as contact" below the profile picture.

If it's not visible, try logging out of the community portal and log back in again.

Regards

Where I can find the Add as Contact Button?

Hi Ajay,

If you're referring to making a connection with another user in the Genesys Community, you can do that by:

1. Opening the user's profile
2. Clicking "Add as Contact"
3. Once they accept, you'll be connected

Regards,
Phaneendra

How to make a New connection in Community?

Hi Ajay

You can use one of the following options.

1. Click on Actions and then add contact.

2. Hover the mouse over the name and click request contact

3. Open the profile, will have "Add as contact" below the profile picture.

If it's not visible, try logging out of the community portal and log back in again.

Regards

Where I can find the Add as Contact Button?

Hi Ajay,

If you're referring to making a connection with another user in the Genesys Community, you can do that by:

1. Opening the user's profile
2. Clicking "Add as Contact"
3. Once they accept, you'll be connected

Regards,
Phaneendra

How to make a New connection in Community?

Here you can see on my profile, I can see My Connections->Contacts.
At bottom I can see Request Contact button. But not on their profile page. Any Idea Why it happens?

Hi Ajay

You can use one of the following options.

1. Click on Actions and then add contact.

2. Hover the mouse over the name and click request contact

3. Open the profile, will have "Add as contact" below the profile picture.

If it's not visible, try logging out of the community portal and log back in again.

Regards

Where I can find the Add as Contact Button?

Hi Ajay,

If you're referring to making a connection with another user in the Genesys Community, you can do that by:

1. Opening the user's profile
2. Clicking "Add as Contact"
3. Once they accept, you'll be connected

Regards,
Phaneendra

How to make a New connection in Community?

Hi Ajay

This is very strange, not sure why its happening.  I also noticed that it does not display any of their info under profile when you click on their profile. Almost looks like an "access" issue but does not make sense.

Hopefully someone else in the community has an idea of what might be causing this.

Regards

Here you can see on my profile, I can see My Connections->Contacts.
At bottom I can see Request Contact button. But not on their profile page. Any Idea Why it happens?

Hi Ajay

You can use one of the following options.

1. Click on Actions and then add contact.

2. Hover the mouse over the name and click request contact

3. Open the profile, will have "Add as contact" below the profile picture.

If it's not visible, try logging out of the community portal and log back in again.

Regards

Where I can find the Add as Contact Button?

Hi Ajay,

If you're referring to making a connection with another user in the Genesys Community, you can do that by:

1. Opening the user's profile
2. Clicking "Add as Contact"
3. Once they accept, you'll be connected

Regards,
Phaneendra

How to make a New connection in Community?

Someone will reply here or I need to create a New Ticket or send an email?

Hi Ajay

This is very strange, not sure why its happening.  I also noticed that it does not display any of their info under profile when you click on their profile. Almost looks like an "access" issue but does not make sense.

Hopefully someone else in the community has an idea of what might be causing this.

Regards

Here you can see on my profile, I can see My Connections->Contacts.
At bottom I can see Request Contact button. But not on their profile page. Any Idea Why it happens?

Hi Ajay

You can use one of the following options.

1. Click on Actions and then add contact.

2. Hover the mouse over the name and click request contact

3. Open the profile, will have "Add as contact" below the profile picture.

If it's not visible, try logging out of the community portal and log back in again.

Regards

Where I can find the Add as Contact Button?

Hi Ajay,

If you're referring to making a connection with another user in the Genesys Community, you can do that by:

1. Opening the user's profile
2. Clicking "Add as Contact"
3. Once they accept, you'll be connected

Regards,
Phaneendra

How to make a New connection in Community?

Hi Ajay

I had a look on my profile and noticed the following under the privacy settings.

Regards

Someone will reply here or I need to create a New Ticket or send an email?

Hi Ajay

This is very strange, not sure why its happening.  I also noticed that it does not display any of their info under profile when you click on their profile. Almost looks like an "access" issue but does not make sense.

Hopefully someone else in the community has an idea of what might be causing this.

Regards

Here you can see on my profile, I can see My Connections->Contacts.
At bottom I can see Request Contact button. But not on their profile page. Any Idea Why it happens?

Hi Ajay

You can use one of the following options.

1. Click on Actions and then add contact.

2. Hover the mouse over the name and click request contact

3. Open the profile, will have "Add as contact" below the profile picture.

If it's not visible, try logging out of the community portal and log back in again.

Regards

Where I can find the Add as Contact Button?

Hi Ajay,

If you're referring to making a connection with another user in the Genesys Community, you can do that by:

1. Opening the user's profile
2. Clicking "Add as Contact"
3. Once they accept, you'll be connected

Regards,
Phaneendra

How to make a New connection in Community?

Hi Ajay,

If you're referring to making a connection with another user in the Genesys Community, you can do that by:

1. Opening the user's profile
2. Clicking "Add as Contact"
3. Once they accept, you'll be connected

Regards,
Phaneendra

How to make a New connection in Community?

Any Newly registered facing this issue?
I tried different browser but result is same 😞

Hi Ajay,

If you're referring to making a connection with another user in the Genesys Community, you can do that by:

1. Opening the user's profile
2. Clicking "Add as Contact"
3. Once they accept, you'll be connected

Regards,
Phaneendra

How to make a New connection in Community?

How to make a New connection in Community?

Hi Ajay, 

I am currently looking into this. I will DM you with some follow up questions on the community. 

Cheers, 

How to make a New connection in Community?