R_Pooja | 2022-05-24 13:00:15 UTC | #1
Hello,
Can you please suggest if there is a way to setup up a canary test where a bot can respond to the chat sent by the automated canary test user so that we can check end to end connection from genesys side ?
Andrew_Feldkamp | 2022-06-01 20:54:13 UTC | #2
Hi,
First you would need to create a simple bot that matches an intent and sends a response. Then set up the Architect Flow to call the bot using text that matches the intent. When the automated test user initiates the conversation, the flow will then trigger the bot and the response should be sent back to the test user.
system | 2022-07-02 20:55:00 UTC | #3
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