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How to set up OAuth account to be able to Access all Divisions

  • 1.  How to set up OAuth account to be able to Access all Divisions

    Posted 06-05-2025 18:49

    mfmathis | 2019-09-20 16:11:02 UTC | #1

    I have written an application to write wrapup codes from Purecloud to a local database. I am subscribing to all queues. Recently divisions have been setup and the queues have been moved to different divisions. When I get a list of queues to subscribe to now, only the queues in the original Division are returned. How do I set up my OAuth account to have access to all divisions?

    Thanks. -Mark

    Becky_Powell | 2019-09-20 18:30:31 UTC | #2

    Hi Mark!

    Here is some documentation that should help you: https://developer.mypurecloud.com/api/rest/v2/authorization/fgac.html#grant_access_to_divisions

    Please let us know if there's anything else we can answer for you.

    --Becky

    system | 2019-10-21 18:30:32 UTC | #3

    This topic was automatically closed 31 days after the last reply. New replies are no longer allowed.

    This post was migrated from the old Developer Forum.

    ref: 6069



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